Portal Website

Operational

Mobile Operations App

Public Website

Applications

Internal API

Integration

Identified

Investigating

Monitoring

Resolved

System State

Some components are  down & may have an impact on experience.

All components are functioning as expected. No impact on experience.

All or Most components are affected & experience is impacted severely.

Many components are down & may have an impact on experience.

The **type of issue** is resolved. We’re sorry for **insert apology for what users may have experienced or felt**. Please reach out to **Insert Support Email** for any questions.

We are currently experiencing a service **Issue Status**. Our team is working to identify the root cause and fix the issue. Users may be experiencing **Nature of Impact**. Please reach out to **Insert Support Email** for any questions.